help needed on bad print - how do i fix?

#21
GORDON.LAPLANTE said:
Hi Garrett,

We apologize for the email bouncing back. We have been switching our email system over and we had many problems last week. Everything should be working well now. If you send us the files again we can slice and test print it to see what is the problem.
hi gordon - email re-sent w/more info since last weekend.

please confirm receipt either here on the forum or by email that you received everything.

thanks! garrett
 
#24
Hello, was this problem ever fixed or the causing issue found?

thanks.

I'm trying to compile a list of trouble shooting answers just in case I run into any of these issues with my gmax 1.5xt when it arrives in the mail.