GMax 2 Pro Replacement Parts

[LeMaitre1327]

Hi there,
I've noticed that the G Create site has been down for a little while, and was wondering if I could get some advice on finding replacement parts for the printer from other web stores, should the site not come back online. It's been a great printer so far and I would love to be able to maintain it. Could I also get some pointers on other forums that talk about GMax troubleshooting? Thanks!

Josh

 

[salomone92]

I think it’s dead here. I’ve had so many problems with this printer. Finally got fed up. Ripped the SKR 2 board out of the machine and upgraded to the SKR 3 board. It no longer runs marlin and switched everything over to klipper. Runs great now.

 

[tstrong7393]

So they went right out of business and just disappeared?

 

[salomone92]

Yeah, that’s what it seems like no heads up or nothing. I was surprised when I tried going to the website as I wanted to order a new bed plate for the printer.​

 

[tstrong7393]

I'm having an issue and tried to contact their customer support.....so much for that.

 

[salomone92]

Yeah that sucks! What problem have you been having with it?

 

[tstrong7393]

This is what I sent them before I found out they'd gone out of business;

"I've been printing a model now for 17 hours;





After this time, every 10 minutes or so, the nozzle parks itself and the filament pulls out by the machine;





I re-insert the filament, hit continue and the model keeps running. This shows up at the top of the screen;



Then it gets going again and 10 minutes later the same thing happens again. I've changed filament, etc. What's going on? After 17 1/2 hours I'd rather not have to give up on this and start again.

I've also attached a few other photos for reference showing the nozzle, etc;











The blue insulation is getting pretty wrecked. Do you sell these separately and have a little guide on how to put a new one on? I think you'd have to take out the wire and thermal brass cylinder right?
I've been printing a model now for 17 hours;





After this time, every 10 minutes or so, the nozzle parks itself and the filament pulls out by the machine;





I re-insert the filament, hit continue and the model keeps running. This shows up at the top of the screen;



Then it gets going again and 10 minutes later the same thing happens again. I've changed filament, etc. What's going on? After 17 1/2 hours I'd rather not have to give up on this and start again.

I've also attached a few other photos for reference showing the nozzle, etc;











The blue insulation is getting pretty wrecked. Do you sell these separately and have a little guide on how to put a new one on? I think you'd have to take out the wire and thermal brass cylinder right?"


I think it may be a loose wire or hopefully something simple(!). What did they do with all the old inventory/spares? Happily buy a lot just incase rather than buy a new machine.

Thank you,

Trevor

 

[salomone92]

This is what I sent them before I found out they'd gone out of business;

"I've been printing a model now for 17 hours;

View attachment 1779



After this time, every 10 minutes or so, the nozzle parks itself and the filament pulls out by the machine;

View attachment 1781

View attachment 1782

I re-insert the filament, hit continue and the model keeps running. This shows up at the top of the screen;

View attachment 1785

Then it gets going again and 10 minutes later the same thing happens again. I've changed filament, etc. What's going on? After 17 1/2 hours I'd rather not have to give up on this and start again.

I've also attached a few other photos for reference showing the nozzle, etc;

View attachment 1786



View attachment 1792



View attachment 1788

The blue insulation is getting pretty wrecked. Do you sell these separately and have a little guide on how to put a new one on? I think you'd have to take out the wire and thermal brass cylinder right?
I've been printing a model now for 17 hours;

View attachment 1793



After this time, every 10 minutes or so, the nozzle parks itself and the filament pulls out by the machine;

View attachment 1794

View attachment 1795

I re-insert the filament, hit continue and the model keeps running. This shows up at the top of the screen;

View attachment 1796

Then it gets going again and 10 minutes later the same thing happens again. I've changed filament, etc. What's going on? After 17 1/2 hours I'd rather not have to give up on this and start again.

I've also attached a few other photos for reference showing the nozzle, etc;

View attachment 1799



View attachment 1798



View attachment 1797

The blue insulation is getting pretty wrecked. Do you sell these separately and have a little guide on how to put a new one on? I think you'd have to take out the wire and thermal brass cylinder right?"


I think it may be a loose wire or hopefully something simple(!). What did they do with all the old inventory/spares? Happily buy a lot just incase rather than buy a new machine.

Thank you,

Trevor

hey did you ever get this resolved?, it sounds lie you have a bad thermistor or the connect to the thermistor is faulty and therefore not getting an accurate temp reading if you have a pc and pronterface you can connect to check temps and possibly do a pid autotune